At Tech-365, we stand behind the quality of our products and offer warranties to provide you with peace of mind. Please review the following warranty details for more information:

Warranty Coverage:

Desktops, laptops, servers, and TFT products are guaranteed for a specified period, as listed at the time of purchase. Please refer to your product listing for the exact warranty period.

Computer accessories do not come with any warranty coverage.

Scope of Coverage:

Our warranty covers defects in materials and workmanship under normal use. It does not cover faults due to misuse, abuse, unauthorized modifications, or commercial use.

Warranty coverage for PCs is limited to hardware only; software installed by the buyer is not covered.

For TFT products, warranty coverage is limited to loss of power. Dead pixels, pressure marks, or broken pixels are not covered.

Laptop chargers, Keyboards, mice, and all cables are not covered under warranty.

Warranty Claims Process:

In the event of a problem with your product within the warranty period, please contact us directly for assistance. Provide detailed information about the issue, and our support team will guide you through the process.

All warranties are subject to a Return to Base Warranty, with postage costs to be paid by the buyer.

Battery Warranty:

Batteries for laptops are considered consumable items and come with no warranty coverage. While we test batteries to ensure they hold a charge, we cannot guarantee the manufacturer's advertised maximum battery life.

Additional Information:

Our products are security marked, and the warranty will be void if these marks are removed.

We do not provide disks, software, manuals, or how-to guides for desktops, laptops, monitors, etc.

Contact Us:

If you have any questions or need assistance with your warranty, please contact our support team at info@tech-365.co.uk