Product Grading

At Tech-365, we use a comprehensive grading system to accurately describe the condition of our products. Please review the following grading categories to understand the condition of the items you are purchasing:

Grade A+ - New Open Box:

These are essentially new products that have been opened but never used. They are in pristine condition with no signs of wear or tear.

Grade A - Used Tested:

Products in Grade A condition have been tested and verified to be in working order. They may show minor cosmetic wear and tear, such as small scratches or scuffs. TFT screens may have up to 5 dead pixels, which is standard in refurbished products.

Grade B - Used Tested:

Grade B products have been tested and confirmed to be in working order but may show more noticeable cosmetic scratches and wear tear compared to Grade A products.

Grade C - Used Tested for Spares and Repairs:

Grade C products have been tested up to the BIOS level but are intended for spares and repairs. They may have significant cosmetic damage or functional issues.

Grade D - Untested for Spares and Repairs:

Grade D products are untested and sold as-is for spares and repairs. They may have cosmetic or functional issues and are not guaranteed to be in working order.

Warranty Coverage:

Our products come with a warranty based on their grade. Please refer to our warranty policy for more information on coverage for each grade.