Terms & Conditions

All contents of this Website (referred to in these Website Terms and Conditions as “Our Website”) are Copyright 2021, of Tech360 Ltd.

Your access and use of our website are subject to these Terms and Conditions and by using and accessing our website, you signify your agreement and compliance with them. These Terms and Conditions should be read in conjunction with the Privacy Policy Statement on our website.

Anyone entering our website is obliged to read these Terms and Conditions carefully prior to continuing with access to the contents of Our Website. These Terms and Conditions may be changed from time to time, any changes shall be indicated by the version and date in the footer or header as appropriate, the latest approved version being published on our website at the date of access.

Our Website contains a selection of material, which is for information only and could be modified, altered, deleted or updated as and when necessary, without notification.

Tech360 Ltd do not make any representations or warranties, expressly or implied, about the information provided through our Website, including any hypertext links or any other items used either directly or indirectly from Our Website and do not accept any responsibility for enabling the reader to use technology in linking to another site in the World Wide Web or to any other form of communication media.

Tech360 Ltd do not profess that the information contained on our website is accurate, comprehensive, verified or complete in all instances and shall have no liability for any such flaws of the information contained in our website, or for delays, or omissions therein, or for any reliance placed by any person on the information provided.

Cookies Policy

A cookie is simply a very small file of letters or numbers, stored on your computer, mobile or other device. They help track use of the website, and personalise your shopping experience. When you return to a site, the settings and information from your last visit are ‘remembered’ – like items in your shopping bag, or automatic account log-in.

Cookies are safe to store on your computer. Most web browsers have cookie storage enabled as a default setting, but all browsers offer you the option to disable this if you prefer. If you choose to disable some or all cookies, you might not be able to make full use of our website. For example, you may not be able to add items to your shopping basket, proceed to checkout, or use any of our products and services that require you to sign in.

As our valued customer, it’s important to us as your trusted retailer that you’re fully aware of the use of cookies on the website. In adherence to European Union legislations, we’re clear about how we use cookies to enhance your shopping experience.

We carefully select third party suppliers to make your use of the site, and shopping experience, the best it can be. Both us and our chosen partners place cookies onto your computer for use on our website. The data these cookies collect is mostly aggregated information which remains anonymous. We never use cookies to collect or record information such as your name, address or payment details.

 

A full guide to our cookies and their purposes:

Site functionality cookies

These cookies are essential to the proper functioning of our website and enable you to use its features, such as access to secure areas of the site. Without these cookies, you won’t be able to purchase the products you are looking at. These are temporary cookie files, which are erased when you close your browser. When you restart your browser and return to the site, the site will not recognise you. You’ll need to log back in to your account or choose products again. A new session cookie will be generated, which will store your browsing information and will be active until you leave the site and close your browser.

Site analytics cookies

These cookies allow us to measure and analyse how our customers use the site, to improve both its functionality and your shopping experience. The data stored by these cookies never shows personal details from which your individual identity can be established.

Customer preference cookies

These cookies are used to remember your passwords and login information, so you don’t need to re-enter them every time you visit the site. They will also remember items in your shopping bag for next time. These files stay in one of your browser’s subfolders until you delete them manually, or your browser deletes them based on the duration period contained within the cookie’s file (by law, this can’t be longer than 6 months. We set a cookie’s lifetime to 30 days). These cookies persist even when a browser is closed.

Cookies Explained

A cookie is simply a very small file of letters or numbers, stored on your computer, mobile or other device. They help track use of the website, and personalise your shopping experience. When you return to a site, the settings and information from your last visit are ‘remembered’ – like items in your shopping bag, or automatic account log-in.

Cookies are safe to store on your computer. Most web browsers have cookie storage enabled as a default setting, but all browsers offer you the option to disable this if you prefer. If you choose to disable some or all cookies, you might not be able to make full use of our website. For example, you may not be able to add items to your shopping basket, proceed to checkout, or use any of our products and services that require you to sign in.

As our valued customer, it’s important to us as your trusted retailer that you’re fully aware of the use of cookies on the website. In adherence to European Union legislations, we’re clear about how we use cookies to enhance your shopping experience.

We carefully select third party suppliers to make your use of the site, and shopping experience, the best it can be. Both ourselves and our chosen partners place cookies onto your computer for use on our website. The data these cookies collect is mostly aggregated information which remains anonymous. We never use cookies to collect or record information such as your name, address or payment details.

 

A full guide to our cookies and their purposes:

Site functionality cookies

These cookies are essential to the proper functioning of our website and enable you to use its features, such as access to secure areas of the site. Without these cookies, you won’t be able to purchase the products you are looking at. These are temporary cookie files, which are erased when you close your browser. When you restart your browser and return to the site, the site will not recognise you. You’ll need to log back in to your account or choose products again. A new session cookie will be generated, which will store your browsing information and will be active until you leave the site and close your browser.

Targeting or advertising cookies

These cookies are installed by third party websites separate to our site, such as advertisers. They gather data about your browsing habits, and allow them to track you across multiple websites. This information is used to deliver ads deemed relevant to you, limit the number of times a specific ad is served, or to help measure the effectiveness of our marketing campaigns.

Sharing our pages

If you ‘share’ content with friends through social networks such as Facebook, Twitter, Google+, Pinterest and Instagram, you may have cookies from these websites stored on your computer. We don’t control the setting of these cookies, so we suggest you check the third-party websites for more information on how to manage them. You can find more information on social network policies on privacy and cookies by clicking the links above.

How to manage your cookies

You can enable or disable cookies by changing your website browser settings to accept or reject cookies as required. How to do this will depend on your browser. We have provided further information below on how to check which browser you use, and how to manage cookies. As mentioned above, please bear in mind that if cookies aren’t enabled on your computer, your activities will be restricted to browsing this website – and you won’t be able to add products to your shopping bag and buy them.

First, establish which internet browser is set to default use on your machine (or which browser you use most often). To find out what it is, simply open the internet as usual and follow the steps below:

PC Users

On the toolbar at the top of your browser, click ‘Help.’ Choose the ‘About’ option from the drop-down menu. This will tell you the browser type and version.

Mac users

Click on the Apple icon in the top left corner of your browser and choose the ‘About’ option. This will tell you the browser type and version.

Once you know the browser you’re using, the below guides for each browser will help you find the cookie settings.

Internet Explorer

Click on the ‘Tools’ tab in the menu area of your browser. Select the ‘Internet Options’ option.

This should open a pop-up box with lots of tabbed options. Select the ‘Privacy’ tab.

Internet Explorer has a high, medium, or low auto-adjust system for internet content handling. You can configure your own settings by clicking the ‘Advanced’ tab, and ticking ‘Override automatic cookie handling’.

Settings above medium will disable cookies; medium or below will enable cookies.

Mozilla Firefox

Click on the ‘Tools’ tab on the menu area of your browser. Select the ‘Options’ option.

This should open a pop-up window with tabs along the top. Select ‘Privacy’.

You should now see options for ‘Tracking’ and ‘History’. Under the ‘History’ drop down menu, select ‘Use customer settings for history’ to adjust your cookie settings.

Google Chrome

Click on the spanner icon in your browser. Select the ‘Settings’ option. This should open a box with tabs along the left hand side. Select the ‘Under the Hood’ tab. When this page is loaded, select a tab you’ll see at the top called ‘Content Settings’. This brings up your content controls including cookie permissions.

Safari

Click on the cog icon at the top of your browser. Select the ‘Preferences’ option. This should open a pop up window with several tabs along the top. From this list select ‘Privacy’.

This will open the tab page that allows you to control the cookie settings.

Opera

Click the Opera file icon in the top left hand corner of your browser.

From the drop-down list of options, highlight ‘Settings’, and then scroll across and select ‘Preferences’.

This should open a pop up window with tabs along the top. Select ‘Advanced’.

From the advanced options, from the left hand side select ‘Cookies’. This presents the cookie options for your use on this browser.

If you have other browsers:

Please check the help settings within your browser, or use a search engine to find answers on the best way to enable or disable cookies in your chosen browser. Please remember we are not responsible for the content on external websites.

 

Shipping Policy:

General Information

We work to ship out orders the same business day or the next business day after the order has been placed. For holidays, Friday afternoons, weekends, and during physical inventory audits, we may take up to 3 business days to ship orders from our warehouse.

Tracking for your order is emailed to you once your order is shipped out. Tracking updates are available typically within 1 day of shipping out.

If your tracking shows that your package has not been delivered and there seems to be an unexplained delay in the delivery of your package, please feel free to contact us and we would be happy to help you.

If you wish to reship an unclaimed, refused, or undeliverable package you are responsible for the new shipping cost. Unclaimed, refused, or undeliverable packages that are returned to us will be processed as a return and the original form of payment will be refunded, less any additional shipping expenses.

We are not responsible for lost, delivered on wrong address, or stolen packages, or packages that were sent to the address that was entered in at checkout that the customer failed to correct. If your tracking shows that your package has been delivered, please check with your neighbours and family members to make sure they did not receive it by mistake. Then feel free to file a claim with the appropriate delivery service.

We are not responsible for return shipping costs when returning items for a refund or for lost returns. When shipping a return without the label we provide, we recommend purchasing tracking and keeping shipping receipts for your records.

 

Domestic Shipping Information

Our shipping options for shipping are as follows.

  • Business days are Monday through Friday only and do not include national holidays.
  • Free standard shipping with estimated delivery within 6 business days.
  • Paid Ground shipping with estimated delivery within 4 business days.
  • Paid 2 Day Express shipping with estimated delivery within 2 business days.
  • Paid 1 Day Express shipping with estimated delivery within 1 business day.
  • Paid shipping costs are calculated at checkout and are based on the weight of your package.
  • Delivery dates for ‘Free’ and ‘Ground’ shipping are not guaranteed. We are not responsible for the package once tracking shows that the package has left our warehouse.

 

Once the package has left our warehouse, Express packages are guaranteed to be delivered within the specified number of business days. Please contact us if you have any concerns about an express package delivery.

 

International Shipping Information:

All international packages are shipped via UPS and the various options available are presented at checkout. Rates are based on destination and package weight.

Delivery times for international packages vary greatly depending on the final destination and can take up to 3 weeks from the time it has shipped until it is delivered.

International orders are subject to duties/customs fees at the time of checkout. We collect these fees at checkout and remit them to the appropriate country/government as applicable.

Select the items you would like to return, and select if you’d like a refund or store credit.

Orders refused at delivery and returned to us are subject to having return shipping costs withheld from any refunds issued once the package has been returned to us.

 

Return & Refund Policy

If you are not entirely satisfied with your purchase, we’re here to help.

 Returns

You have 7 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Cancellation Policy    

An easy cancellation process is available for all our esteemed customers. You can cancel your online order before the product has been shipped. Your entire order amount will be refunded.

You can cancel an order in an easy step:

Call us on our support number or email us.

Please note that the complete order needs to be cancelled. We do not accept Partial order cancellation requests.

Your refund will be initiated by us within 2 business days of receiving the refund request and authorization of the refund.

Your refund is estimated to be credited in the account, used for order payment, between 4-8 days after initiating the refund. Please note that the timing of the actual account credit is dependent on multiple external agencies such as banks, payment gateways and external couriers (for cheques).

Mode of Refund

For cancelled orders (due to incomplete sets, incorrect style, wrong sizes, or defective products delivered), the refund amount will be credited back into the same account (online banking, credit card, debit card) that was used to make the purchase. In case of Cash on Delivery (COD) orders, refund will be done.

Your refund is estimated to be credited in the account, used for order payment, between 4-8 days after initiating the refund. Please note that the timing of the actual account credit is dependent on multiple external agencies such as banks, payment gateways and external couriers (for cheques).

 

Disclaimer:

General

The undermentioned is applicable to our webpage. By using this webpage you agree with the disclaimer.

Privacy

You can visit this website without notifying who you are and without giving any information about yourself. Although situations may occur that we will need more information about you in order to communicate with you, to book an order or to register your name. We will inform you by all means when we will collect your personal data on internet. Collected personal data will not be sold or will be made available to third parties. Exceptions can occur only when these data are legally required. And at any moment you can request to remove your data out of our files.

Exclusion of Liability

All information on this website is meant for personal usage. No right or claims can be derived from the information on this website. All modifications, changes and typing errors reserved. We do our utmost to make the information on this website as accurate and complete as possible. We do not accept any responsibility for damage in whatever form for using this website or for the incompleteness or inaccuracy of the information on this website.

Availability

The information and the recommendations on this website can be altered without a preceding warning or notification. We will exert to the utmost to make this website available as much as possible, but we do not accept any liability for the consequences of the unavailability of this website.

Copyrights and Intellectual Proprietary Rights

The owner of the copyrights of this website is owned by third parties which have given permission form is only allowed after preceding permission from us

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